Privacy Policy

ResumeShine.ai is a resume-tailoring service: you upload a resume (or build one from scratch), optionally add a job description, and our AI rewrites and formats your resume to match the role. This policy covers the ResumeShine website, app, and related services (together, the "Service").

Account information

Name, email address, password (stored as a salted hash), and sign-in method (e.g. Google OAuth) when you create an account.

Resume & career content

The resumes you upload or build, job descriptions or postings you paste in, headshots you add, and any edits you make. This is the most sensitive data we handle, and it is treated accordingly (see Section 8).

Payment information

Billing details are collected and processed by our payment processor. We do not store full card numbers on our own servers.

Usage & device data

Pages visited, features used, browser/device type, and approximate location (from IP address), collected via cookies and similar technologies.

• To generate, tailor, format, and score your resume against a job description.
• To operate your account, process payments, and provide customer support.
• To send service emails (confirmations, receipts) and, if you opt in, product tips and offers.
• To detect abuse, secure the Service, and comply with legal obligations.
• To improve our AI prompts, templates, and matching logic using de-identified or aggregated data.

To tailor your resume, we send relevant parts of your resume and job description to third-party AI model providers under contracts that prohibit them from using your data to train their models. This processing is necessary for the Service to function — there is currently no way to use ResumeShine's tailoring features without it.

We use essential cookies to keep you signed in and remember preferences, and analytics cookies to understand how the Service is used. You can control non-essential cookies through the cookie banner or your browser settings.

We never sell your personal information or your resume content. We share data only with:

• Service providers — AI model providers, cloud hosting, payment processing, and email delivery, bound by contract to protect your data.
• Legal & safety — when required by law, or to protect the rights and safety of ResumeShine and our users.
• Business transfers — if ResumeShine is acquired or merged, your information may transfer as part of that transaction, subject to this policy.

We keep your resumes and account data for as long as your account is active, so you can return to past versions. If you delete a resume or your account, we remove the associated content from active systems within 30 days, and from backups on our standard backup rotation schedule.

Resume content and headshots are encrypted in transit (TLS) and at rest. Access is limited to systems and staff who need it to operate the Service. No method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

Depending on where you live (including under GDPR and CCPA/CPRA), you may have the right to access, correct, export, or delete your personal information, and to opt out of certain uses. You can exercise most of these directly from your account settings, or by contacting us at privacy@resumeshine.ai.

We may process and store data in countries other than your own. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for cross-border transfers.

ResumeShine is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

We'll post updates here and revise the "Last updated" date above. For material changes, we'll provide additional notice, such as an email or in-product banner.

Questions about this policy or your data? Reach us at privacy@resumeshine.ai.